Information

Frequently Asked Questions

Knowledge is power. When you know what is available, you can make the right decision.

Q. Should you choose a wig before you lose your hair?

A. It is easier to find the perfect style and colour before your hair loss compared to matching a style from a picture.

Q. Where do you go to purchase a wig?

A. Look for a local professional wig specialist that you immediately feel comfortable with.

Q. Why does a wig cost so much?

A. Cost depends on construction, cap quality and whether the wig is synthetic or human hair.

Q. Does medical insurance pay for my wig or hair piece?

A. If you have extended medical and your doctor's support, a medical hair prosthesis may be covered. Call your carrier and confirm.

Q. How long does it take to order a wig?

A. Five to seven working days is typical. If the wig is in stock, you can usually leave with it.

Q. How do you care for your wig?

A. Synthetic wigs need synthetic products and air drying. Human hair wigs need appropriate shampoo, conditioner and careful styling.

Q. Can you colour a wig?

A. Consult with your wig specialist before colouring a human hair wig. A synthetic wig cannot be coloured.

Q. How long does a wig or hair piece usually last?

A. This depends on care and use. Better care helps it last longer.

Q. Will the wig or hair piece fall off?

A. If it has been fitted correctly and you have been educated on how to wear it, you should not have problems.